Back to Your Home Health Care

When I get my home health care:	Yes	No	Comments
1. The staff is polite and treats me, and my family members, with respect.
2. The staff explains my plan of care to me and us participate in creating the plan of care, and lets us know ahead of time of any changes.
3. The staff are properly trained and licensed to perform the type of health care I need.
4. The agency explains what to do if I have a problem with the staff or the care I am getting.
5. The agency responds quickly to my requests.
6. The staff checks my physical and emotional status at each visit.
7. The staff respond quickly to changes in my health or behavior.
8. My home is checked and suggestions are made to meet my special needs and to ensure my safety.
9. The staff have told me what to do if I have an emergency.
10. My privacy is protected.